Collection of your information We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data Personally, identifiable information, such as your name, postal address, home town/city, email address, telephone number, organisation (client), job role and demographic information, such as your age and gender, that you voluntarily give to us when you choose to participate in various activities related to the Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Information such as location information, notifications and device access permissions (such as access to your devices camera or microphone) may be requested but can be managed through your device or browser settings.
Permissions The Site may by default access your basic account information, including your name, email, gender, birthday, current city, and profile picture, as well as other information that you choose to declare. We may also request access to other permissions related to your account, and you may choose to grant or deny us access to each individual permission.
Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data Information from third parties, such as personal information, if you connect your account to a third party and grant Site permissions to access this information.
Processing of your information Lawful Basis for processing personal data Under the General Data Protection Regulation (GDPR), we may collect and process personal data based on one or more of the following lawful bases:
Consent: the individual has given clear consent for us to process their personal data for a specific purpose.
Contract: the processing is necessary for a contract we have with an individual or organisation, or because they have asked us to take specific steps before entering into a contract.
Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
Vital interests: the processing is necessary to protect someone’s life.
Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, which has a clear basis in law.
Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
Use of your information Having accurate information about you permits us to provide you with an efficient experience. Specifically, we may use information collected about you via the Site to:
Compile anonymous statistical data and analysis to improve our services for each user. Create, manage and administer your account. Provide you with our services. Contact and notify you regarding updates to our Site, new courses, and requesting feedback. Contact you with any marketing communications about our products and services. Responding to and resolving queries, complaints and troubleshooting issues. Providing information via email which aid in the access & completion of your account and the services offered. Comply with legal, contractual and regulatory requirements. Enable user-to-user communications. Fulfill and manage purchases, orders, payments, and other transactions related to the Site. Increase the efficiency and operation of the Site Perform other business activities as needed. Process payments and refunds. Protect and monitor against criminal activity such as fraud and theft. Disclosure of your information
We may process and disclose information based on the lawful bases previously mentioned . Your information may be disclosed as follows:
By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Third-Party Advertisers We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Business Partners We may share your information with our business partners to offer you certain products and services.
Other Third Parties We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
You should be aware that getting a new device, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Security of your information We use administrative, technical, and physical security measures, such as Secure Sockets Layer (SSL) encryption, to help protect your personal information. Employees for the organisations of of clients and partners will be provided with secure login details which can be managed by the administrator or via Preferences.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
Retention of your information Personal data will be kept throughout the duration of the business relationship and we will ensure your personal data is not kept for longer than is necessary. We will regularly review the length of time personal data is retained beyond the end of the business relationship, whether this was by the request of the client or by a decision made by Us which includes account suspension or termination. We will security delete personal data which no longer serves a purpose for retaining and is no longer required. If any personal information is required for longer than our usual retention period, such as complying with a legal obligation, we will ensure it is securely archived until it is no longer required.
Your Rights Under the GDPR, individuals have the following rights:
The right to be informed: Individuals have the right to be informed about the collection and use of their personal information. The right of access: Individuals have the right to access and receive a copy of their personal data in the form of a subject access request (SAR). The right to rectification: Individuals have the right to have inaccurate personal data rectified, or completed if it is incomplete. The right to erasure: Individuals have the right to have personal data erased. This right is not absolute and only applies in certain circumstances. The right to restrict processing: Individuals have the right to request the restriction or suppression of their personal data. This right is not absolute and only applies in certain circumstances. The right to data portability: Individuals have the right to obtain and reuse their personal data for their own purposes across different services. The right to object: Individuals have the right to object to the processing of their personal data in certain circumstances. Rights in relation to automated decision making and profiling: Individuals have the right to not be subject to a decision which is based only on automated processing (without human interaction), including profiling.
If you wish to activate any of your rights, they must be made by contacting us via the Contact Us page. We will provide receipt of your request by the end of the next working day and are obliged to oblige with your request within one month from receipt of the request. If the right of access is activated and your request is exceedingly complicated, we may extend this period to two months from receipt of the request.
Communications & Preferences Any Preferences can be managed and amended at any time when logged into your account by going to the Preferences section. These include Editing your profile, changing password, language, message preferences, notification preferences, calendar preferences, forum preferences, course preferences, blog preferences, and other such miscellaneous preferences and settings which impact your user experience.
If you no longer wish to receive correspondence, emails, SMS messages, Notifications or other communications from us, you may opt-out via the Preferences section or by contacting us via the Contact Us section of our Site.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.